Time: January 16, 2015 Author: fangfang
China's e-government portal Website construction Although great progress has been made in the development of, the interactive communication platform and online service function, which are crucial to e-government, are still in a backward state. As can be seen from the figure below, the full score of each item is 10, and the score of "interactive communication platform" and "online service" is far lower than the score of "government information online" and "website construction and maintenance". This has become China's current e-government portal Beijing website construction Bottleneck of development.
At present, there is a typical misconception in the construction of local government websites, that is, the requirements for the construction of interactive communication columns are comprehensive, and online services are done in columns with small investment and easy realization. As a result, the column forms of government and people exchanges on local government websites have diversified, but due to limited manpower and poor content maintenance, not only the quality of replies has not been guaranteed, but also the enthusiasm of citizens and enterprises has been greatly affected; As for the construction of online service columns, in order to increase the number of columns, the limited funds are used for many columns with small investment. In the absence of preliminary research and analysis, the online handling efficiency of many columns is not significantly higher than offline handling efficiency, and the online utilization rate is not high, resulting in a decline in the input-output ratio of government website service columns.
In view of this development bottleneck, the following suggestions are put forward: do not seek quantity and efficiency, focus on key columns, build high-quality columns, and improve the actual construction level of government portal websites. There are two methods:
1. Make full investigation and research to find out the specific affairs with large demand, high consumption of government resources and social resources, and then study the implementation method of online handling, which can learn from the advanced experience of other places. Finally, evaluate the performance of online handling and offline handling, and focus on the construction of matters with a large input output ratio. It doesn't matter if the construction cost of a single item is high for a high-quality column, because more income and resources are saved. Such typical columns will greatly promote the enthusiasm of government functional departments and citizen enterprises.
2. There are not many forms of government and people interaction, but they can do practical things for the people. Therefore, we can optimize the interactive columns, focus on human resources, and improve the response quality of key interactive columns, which can not only improve the satisfaction of citizens and enterprises, but also facilitate the construction of high-profile brand columns, gather popularity, and improve the efficiency of content maintenance, It can solve the urgent problem for the managers of local information centers in staffing.
