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Content of e-commerce website maintenance

Source: Shangpin China | Type: Maintenance | Time: August 11, 2014
The maintenance work of the website includes many aspects, including: maintaining the hierarchical structure and existing design style of the website, updating and sorting the content of the website in time to ensure the effectiveness of the website content, regularly cleaning the links contained in the website to ensure the effectiveness of the links, timely feedback on user opinions and making corresponding improvements, And monitoring the operation of the website at any time. For a large Website Design In terms of maintenance, it is sorting and updating. Without proper management and maintenance, the information structure of some sites will start to become chaotic, and eventually the organization of the entire website will become disorderly, and the links between various pages will become more and more loose, becoming a mess. In addition, with the massive and frequent changes of information content, as well as the dynamic changes of the entire www world, many links may gradually become invalid and become "dead" links. All of these will make users feel at a loss and difficult to get the information they need.
Electronic Commerce
1. Maintaining the basic structure and established style of the website On a well-designed website, each page is organized organically according to a certain structural design. Therefore, when you need to add or delete some pages, you must consider them comprehensively and not destroy the overall good structure. In addition, a well made website often has its own unique and unified style, which is reflected by each page. For example, the size, order and color of the navigation bar should be uniform in all pages. When adding new pages, attention should also be paid to keeping the original basic style of the new pages.

2. Maintaining the timeliness of website content is the product of the information age. The information age is characterized by high rhythm and many changes. The website content should also keep up with the pace of changes in the times. The content of the website, especially those with strong timeliness and fast change, must be updated regularly. Ensure that the content users see is timely and effective. The effectiveness of website content is an important manifestation of website service quality. A website full of outdated and invalid information will not be favored by visitors, let alone expected to become their loyal users.

3. Check and ensure the validity of the links. Any website contains links to other sites. As mentioned above, the Internet can be said to change rapidly. It is possible that the links that were valid yesterday will become invalid today, or become irrelevant to the original content, Maintaining the effectiveness of links is a very important measure to check whether a website is well managed. We must pay attention to it, check regularly, find out "bugs", and ensure quality.

4. Monitor the operation of the server at any time. It is various servers that deal with users directly on the website. Their operation is related to the quality of service provided by the website. Therefore, it is necessary to monitor at any time, find problems as soon as possible, and nip them in the bud. You should know that if there is server downtime, That has a huge impact on the reputation and service quality of the website.

5. Pay attention to users' feedback. The fundamental purpose of e-commerce websites is to provide users with high-quality and efficient services. Therefore, we must follow the principle of serving users wholeheartedly and listen carefully to any comments and suggestions of users on the website. Timely respond and take corresponding measures to improve the quality and level of website service. Timely and serious response is very important and effective for improving users' sense of identity and loyalty to the website.

In addition, for some common questions often asked by a large number of users, you can set up Frequently Asked Questions (FAQ) pages to guide users to find their own answers to the questions. Website maintenance is not all boring, it can exercise and improve the ability to find and solve problems. But we can't help but admit that website maintenance needs to do a lot of very trivial and specific work, rather than just finding errors. It is far from enough to find the problem. We must also analyze the root cause of the problem and finally find a solution. When carrying out website maintenance, we should organize website maintenance personnel to work and cooperate according to the content of the maintenance work. Carry out the maintenance of the website in an orderly manner. It is necessary to establish an organization for daily maintenance work and formulate corresponding working rules, so that the maintenance work is taken charge by a specially assigned person, and it is practical to make the maintenance work regular and institutionalized.
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1. Part of the content of this site comes from the network, and the copyright of some articles and pictures involved belongs to the original author. The reprint of this site is for everyone to learn and exchange, and should not be used for any commercial activities.

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