The China Consumer Association was established with the approval of the State Council in December 1984. The Consumer Association and other consumer organizations are legally established social organizations that exercise social supervision over goods and services and protect the legitimate rights and interests of consumers.

The website www.cca.org.cn of the China Consumer Association is a public welfare website dedicated to serving consumers, an important bridge for the China Consumer Association to contact domestic and foreign consumers, governments, non-governmental organizations and news media, and an important window to show the Chinese consumer protection movement. Since its launch in May 1998, the website has attracted wide attention from all aspects. This website strives to realize the resource integration of the national consumer association system, and reflects the work dynamics of consumer associations across the country through this website.