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How should web sites be designed to better match user experience

Source: Shangpin China | Type: website encyclopedia | Date: July 22, 2012
Website production Shangpin China: For more designers to seriously consider the particularity of mobile application forms, maximize the experience of form design, improve efficiency and improve satisfaction. This article will share my mobile application form design secrets from eight dimensions: clear visual vertical line, information grouping, extreme subtraction, using selection instead of input, label and text layout, relying on plaintext to confirm password, reasonable keyboard use, and small secrets of verification.
In order to more stylist can seriously thinking of the particularity of the mobile applications form, the maximum design experience ascension form, promote efficiency, improve the satisfaction. This paper from the clear visual ZongXian, information of the group, the subtraction, using the selected acme instead of input, labels and text arrangements way, rely on expressly passwords, reasonable use of the keyboard, calibration little secret of this eight dimensions to share my mobile application form design kept secret.

1、 Clear visual ZongXian

When users browse information, if they don't have enough emphasis elements, they will browse from top to bottom and from left to right. The Web end is an "F" line of sight, and the mobile end is more often an "L" line of sight (navigation and important operations are often at the bottom). If your form's visual browsing order conforms to this "L" rule, it will basically meet the user's psychological expectations, Without any searching and thinking, you can simply and efficiently complete the filling and submission of individual forms.
Users browse through the information, if there are not enough emphasis on elements, will from go up to below, from left to right to browse the Web side is an "F" type line of sight, the move more often is "L" type view (navigation and important operation often below), so if your form of visual browsing order, in line with the "L" model of the law, basically accord with the user expected, do not need any search, any thinking, is a simple and efficient execution of the form of the fill in and submit.

This is an example of the visual vertical line of the login form. The user first focuses on the user name input box, then on the password input box, and then naturally finds the login button.

The first counter example is quite common. After the user has entered the user name and password, the operation button he sees directly is registration, not login. This left and right layout, even if you use color separation, can not prevent the user's eyes from falling on the registration. So a simple eye movement test can find that it is inevitable for the user to stare at the registration and pause to think.
The first example is more familiar, the user input the user name and password after, see the operation directly button is registered, not logged in, about the layout of the way, even if you with color segregation, can stand in the line of sight of users to register, so simple eye movement tests can be found, then the user staring at registered pause to think about is inevitable.

The second counter example will be more prominent, because the correlation between form labels and forms is not very good. Users need to read the content of form labels first, and then read the content of the text guided by the input box. The line of sight is always left -->right -->left -->right. This is not friendly enough. At the time of final submission, You also need to pan your eyes to the upper right corner to find the login button. Of course, I am not in the design of the challenge iPhone. If there is such an operation bar in the whole world, it is OK to submit the form item in the upper right corner, but this only applies when the keyboard will block the submit button.
The second example, will become more prominent some, because the form with the correlation of label form is not very good, the user needs to read the content of the form labels, to read the content of the text input box guide, the sight has been left-> > >---right left right, this is not enough friendly, finally submitted, also needs the whole line of sight translated to top right to find login button, of course, I'm not challenge the iPhone design, if global have such operation bar, a top right corner form submission is good, but it also applies only to the keyboard will keep out the submit button.

2、 Information the grouping of

Form items are not listed from the top to the bottom, but are organized by information. Forms of the same type can be put together. When the form is too long, it can be split into different groups. This way, users can fill in the form group by group, similar to a task disassembly.
The form is not listed above a from below to, but to pass information organization, the same kind of form can put together, when a form is too long, can tear open into different groups, so that users should fill in, similar to a task, taken apart can a group of groups of complete.

Login and registration are two completely different directions, so make a significant group on the layout. If users want to login, they can concentrate on filling in. If users want to register, they need to click the registration button to go to a new interface to complete the operation.
Login and registered are two completely different to, so in the layout in a significant group do, if you want to log in to it, to fill in, if the user wants to register it, need to click the register button, when you go to a new interface to complete the operation.

When filling in the information, if all the ideas are listed, it will naturally have a large information burden. However, if you fill in by group, there are only 2 to 3 items in each group, you will feel less pressure.
Fill in information, if all want to list all natural to have larger information burden, but if, by category to fill in, each group only 2 ~ 3 items, will feel to do not have so much pressure.

3、 Acme of subtraction

Those unnecessary information should be cut off. Information that is really needed but not frequently available can be hidden and added through an entrance. If you only need the user to fill in the basic information, then all other information can be hidden in an add portal, which can be found when the user needs it.
Those who don't need information, simply cut off. Those who really need, but not high frequency of information, can hide out, through an entry can add. If you only need to fill out the basic user information, all other information can be hidden in a add entrance, when the user needs can be found.

4、 Instead of using the selected input

The input cost of mobile applications is very high, especially the touch screen. There is a lot of room to improve the input efficiency and input accuracy. In this case, try to reduce the content that needs to be input, and use selection instead of input. In simple terms, such as gender, such as birth date, such as city, you can submit content in the form of selection.
Mobile application of input cost is very high, especially the touch screen, the input efficiency and input accuracy has the very big rise, in this case, to try to reduce the content of the need to input, instead of using the selected input, simple for, such as sex, such as the date of birth, such as city, is can select the form to submit the content.

Of course, there are also some scenarios related to input suggestions, which can also be used to replace input. For example, when the user name has been registered, the system provides several user name suggestions for selection; For example, when you label yourself, the system provides common labels for selection, and when you enter your mailbox, you can give suggestions for common mailboxes. However, because there are many common mailboxes, if you give too many suggestions and need to scroll, it will be more disturbing than not giving them. So you can reasonably define the timing of triggering suggestions. For example, after entering the first character after @, you can basically lock a smaller number of mailboxes. For example, "h" is basically hotmail, and "g" is basically gmail.
And of course some Suggestions related input scene, also can use choice to replace of the input. Such as when the user name has been registered, the system provides several user name Suggestions to choose from; For example give myself label, the system to provide the commonly used tags to choose from, and so on input mailbox, can give commonly used E-mail advice, but because the commonly used E-mail more, if give advice too much, need to scroll of words, interference of big, also do not give. So can reasonable definition trigger the timing of the Suggestions, such as input @ first character of back, basically can lock more a small amount of E-mail, such as "h" is basically hotmail, "g" is basically gmail.

5、 Labels and suggestions the way words arrangement

The space of mobile application interface is limited, but form items often need to be informed of form types through labels, and form formats through prompt text. How can labels and prompt text be arranged to make information presented most friendly?
Mobile application interface by the space is limited, but the form of often needs to pass tag told form type, through the tip text told form format, so labels and suggests how words can be arranged information present the most friendly?
  
 Mobile application interface

Advantages: The line of sight is always vertically downward. When entering, the description text is not blocked.
        Advantage: the view has been the vertically down, when the input of time, don't keep out instructions.

Disadvantages: On the expensive mobile phone screen, this layout method takes up too much valuable vertical space. When the keyboard rises, it is blocked, and almost nothing is stuck.
        Faults: in by mobile phone screen, the arrangement of the vertical way too takes up precious space, the keyboard made a keep out, basically what all card is missing.   
 Mobile application interface

Advantages: It can quickly process the input of each form item, which conforms to the visual vertical line.
        Advantages: rapid processing every form of input, accord with visual ZongXian.
  
Disadvantages: It takes up valuable vertical space.
        Faults: take up precious vertical space.   
 Mobile application interface

Advantages: basically solves the aforementioned problem of occupying vertical space
        Advantages: basically solved said before the problem of space take up ZongXian

Disadvantages: The disadvantage is still horizontal visual instability.
        Faults: weakness is still horizontal visual instability.   

Advantages: it not only solves the problem of visual vertical line, but also saves the vertical space of the screen, and the elements are relatively stable. This is the best arrangement.
        Advantages: that is solved the problem of visual ZongXian and solves the problem of the vertical space saving screen, and relatively stable elements. This is a best way arrangements.

6、 Rely on express passwords

When registering, many applications still need to enter the password twice to prevent misoperation and failure to log in after entering the wrong password. But do you really need to enter the password twice to prevent this problem? Is there any other way to avoid this problem?
Registration, many application still need two input a password to prevent incorrect operation, prevent input the wrong password after can't log on. But really need to enter two password to prevent this problem? What other ways to circumvent this problem?

In fact, in addition to entering the password twice, there are several ways: 1. Display the last clear text 2. Display all clear text 4. Default dark text, optional clear text 5. Default clear text, optional dark text 6. Confirm that the password is entered correctly in the dialog box. Through a small range of user research, it is found that the default plaintext is the most acceptable form
In fact in addition to two password input, but also so several ways: 1. The last expressly show 2. Expressly show all 4. The default dark wen, optional expressly 5. The default expressly, can choose dark article 6. Dialog box confirm password input the correct. Through the small range of user survey found that the default expressly optional dark in the form of the highest acceptance

There is a hide button in the input box. Click it to switch to dark text display.
        Input box has a hidden button and click, switch dark text display.

7、 Reasonable use of the keyboard

1. The type of keyboard with calls
Different keyboards can be called for different text box types. For example, in the URL input box, you can call the URL input keyboard to input. com conveniently and quickly; Pure numeric input box, which can call the numeric keyboard; In the phone number input box, you can call the phone number keyboard. In addition to numbers, there are * #+; Chinese input boxes such as name can call Chinese keyboard; The mailbox input box can call the mailbox keyboard to input @ conveniently.
Different text box type, can call different keyboard. For example website input box, call website input keyboard, and easy to input. Com; Pure digital input box, can call digital keyboard; Phone number input box, can call phone number keyboard, except figures, but also * # +; Chinese name, box, can call Chinese keyboard; E-mail input box can call mailbox keyboard, convenient input @.

But here is a note. If you define a text box as a number input box, you can call the number keyboard, but the input box only recognizes floating point double precision numbers, which means that if you enter "0123", it will be counted as a natural number "123". If it is used as a verification code input box, you need to do some front-end or back-end processing, To complete the 0. So I have to mention that for iPhone, if you set password protection, when entering a 4-digit password, there are 4 boxes instead of 1 box, and the pure numeric keyboard is called. Do you know why?
But here is a should pay attention to of place, if the text box define into digital input box, although can be called digital keyboard, but the input box only know floating-point double figures, that is to say you enter the "0123", can be classified as "123" such a natural number, if is as verification code input box, you need to do some front or back end on the processing, to complement the 0. So here have to mention, mobile phone iPhone, if you set password protection, in input four digital password, is four box and is not a box, the call is pure digital keyboard, and do you know why?

Of course, Android can also define keyboard types, not just iPhone.
And, of course, is more than iPhone, Android is also can define the keyboard type.

This is only a rough survey. There are many types of text boxes and keyboards, which need specific analysis. For example, if your verification code is not purely numeric, you cannot call the numeric keypad.
Here is only a rough investigation and research, the actual text box type is very much, the keyboard type also will more, need to particular case is particular analysis. For instance, your verification code if not pure digital, can't call digital keyboard.

2. On the keyboard function keys

The function key in the lower right corner of the keyboard can be defined. When filling in a form, this function key is similar to the tab key on a PC. It should play the role of switching form items down. When it is in the last form item, this function key will become the corresponding operation.
The keyboard on the lower right corner of the function keys can be defined, the function key fill in the form in, with the PC is a little bit like the TAB keys, should play the role of a switch down form, when in the last form item, the function keys will become the corresponding operation.

For example, in the login form, the cursor is in the user name box, and the next item is in the lower right corner; When the focus is on the last item of the form, but there are mandatory items that have not been filled in, this button is grayed out and cannot be clicked; When all required items are completed and the focus is on the last item of the form, the operation button can be clicked. Note that the operation button must be blue at this time.
For example in the login form, the cursor in the user name box, under the bottom right hand corner is a; Focus in a final form, but there are required not fill in, this button is not the point for ash; When all required fields complete, and the focus of the last item in the form, the operation can click on the button, pay attention to operate at this time must be the blue button.

3. The keyboard of operation column

When there are more than three form items, you can basically consider adding an action bar on the keyboard. This action bar can help users switch between the previous item and the next item and put away the keyboard. When the focus is on the first form item, the previous item is grayed out and cannot be clicked.
When a form of more than 3 item, basically can consider to increase the operation of the keyboard column, this operation column can help user switching on a, a pack up and down the keyboard. When the focus in the first form item, a grey not buy point.

8、 Calibration of little secret

1. Longitudinal calibration order

When verifying whether the form content meets the format requirements, the form items should be verified from top to bottom
When calibration form content conform to the requirements of the format, according to a form from top to bottom order of calibration

For example, this form should be verified in the order of 1 user name -->2 password -->3 mobile phone number -->4 email -->5 gender. Problems such as incorrect user name format, duplicate user name, and user name in the blacklist will be prompted first. If there is no problem with the user name, the password will be verified, If there is no problem with the password, check the phone number again... This will ensure that the error reminder can be found and followed regularly.
Such as the form, this according to user name-> 1 password-> 3 2 phone number-> 4-> 5 gender mail order, check, user name format wrong, user name heavy, user name in blacklist such questions will be preferred reminder, if the user name no problem, to check the password, password no problem to check a phone number... This will ensure that mistakes can find remind is, to follow certain rules.

2. Instant check of feedback

An ideal situation is that when I enter a form item, the system can immediately tell me whether it is correct, rather than filling out all forms. After submitting, the system will tell me where I need to correct it. On the Web side, real-time verification feedback is very common, but on the mobile side, real-time verification still needs time. The main reason is that instant verification is limited by the network speed. When the network environment is bad, verification may take a long time, which will affect the filling of the next form in progress.
An idealized situation, is when I input the a form item, the system can immediately tell me, is this a fill out is correct, not fill out all the form and submit the later, just tell me where I need to modify. On the Web, instant check feedback has is very common, but in the mobile side, the instant the investigation was still need more time. The main reason is the instant calibration is limited by the guardian and when network environment is bad, calibration may need to for a long time, can affect the ongoing under a form to fill out.

The mobile network speed of the United States and Japan is better than that of China. The mobile clients of Twitter and Evernote have used instant verification to feed back problems. The experience of using it in China has not been particularly smooth. Maybe the instant verification of mobile forms in China still needs some time.
The United States and Japan's mobile Internet speeds than China, Twitter and Evernote mobile client has already adopted instant check way to feedback problems, for use in China, no special experience is fluent, maybe the domestic mobile form instant check still take some time.

In fact, in addition to the clear visual vertical line, information grouping, extreme subtraction, selection instead of input, the layout of labels and words, relying on clear text to confirm passwords, reasonable keyboard use, and small secrets of verification, there are many secrets that have not been written, such as clear steps, user voice, special scenarios on mobile terminals, reasonable instructions, timely feedback Anchor top, position of initiative and secondary action, giving advice, giving restrictions, appropriate help, tab design, color information transmission, and step-by-step form.
In fact the visual ZongXian, in addition to clear the grouping of information, the subtraction, using the selected acme instead of input, labels and text arrangements way, rely on expressly passwords, reasonable use of the keyboard, calibration of little secret besides, still have many, many didn't write the book, such as clear steps, the user's voice, mobile end special situation, the reasonable explanation, timely feedback, anchor point, active and time do set-top action position, giving advice, give restrictions, the appropriate help, tag page design, color of the message, progressive form.
This article was published by Beijing Website Construction Company Shangpin China //ihucc.com/
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